We do not charge for shipping until your order is ready, at which time we will send you an email invoice for actual shipping charges.
Costs naturally vary depending on marionette and destination. The charge for shipping is $35-$60 for small marionettes and $55-$85 for large marionettes plus $5.68 for insurance.
Yes, all orders are insured. The cost for this insurance is $5.68 per marionette.
It depends on your distance from Venice, Italy:
season is a busy time for us, so we advise you to place
your order by 1 November and we will ship your order no
later than 1 December. If you find yourself up
against a deadline, just send us an email and ask and
we'll do what we can to help out.
The bodies are
made of wood; the head, hands and feet are made of a wood
family members, there will be striking resemblances but
no identical twins. Because we make them one
at a time, the painting of the feet, head, and hands will
vary as will the material used in making the
costumes. You can be sure of having a marionette
that is uniquely yours.
A good estimate
is 3-4 weeks. We ask that you keep in mind,
however, that you are ordering from a Venetian artisan
and not a production shop or factory. We will
provide a more accurate estimate in your order
Email us immediately at firstname.lastname@example.org describing the damage and we will get right back to you with advise on what to do next.
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